At Sunchoice Energy, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, engaging with our services, or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

– Contact information (such as name, email address, phone number, and mailing address)
– Billing and payment information
– Solar project details and specifications
– Energy usage and consumption data
– Communication preferences
– Website usage information (through cookies and similar technologies)

2. Use of Personal Information

We may use your personal information for the following purposes:

– Providing products and services you request
– Processing payments and managing billing
– Communicating with you about your solar project or inquiry
– Sending you important updates, newsletters, and promotional materials
– Conducting market research and data analysis to improve our services
– Customizing your experience on our website
– Complying with legal and regulatory obligations

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

– Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as installation partners or payment processors. These service providers have access to your personal information only as necessary to perform their designated functions and are obligated to maintain its confidentiality.

– Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our Terms of Service, investigate fraud, or respond to a government request.

– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Privacy Choices

You have the right to access, update, correct, and delete your personal information held by us. You may also update your communication preferences or unsubscribe from our marketing communications at any time. Please contact us using the information provided below to exercise these rights.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Sunchoice Energy

18 General Booth, Braeside
Harare
info@sunchoice.co.zw
+263 77 383 8862

By using our website, engaging with our services, or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.